About Revenue Cycle Solutions
Where Operational Experience Meets Revenue Cycle Intelligence
Revenue Cycle Solutions was built from direct healthcare operational experience — by people who have owned, operated, and scaled the kind of organizations they now serve.
After building and scaling a seven-location physical therapy practice, our founder recognized that traditional revenue cycle management structures were not designed to address the root causes of revenue underperformance.
Through analysis of millions of claims across years of healthcare operations, one conclusion became clear: Revenue Cycle Complexity — operational issues created across registration, authorization, documentation, payer processes, and systems — is a primary driver of reduced revenue, slower time to payment, and increased cost of being paid.
Revenue Cycle Solutions was created to quantify that complexity, measure its impact on billing time, and engineer a structure designed to improve revenue cycle outcomes.
Built by Operators
Leadership with skin in the game
Our leadership team has owned, operated, and optimized healthcare and technology organizations for decades. We understand revenue cycle management as a structural component of healthcare business performance — not simply as a billing function.
From data on millions of claims, we know where revenue and claim issues are actually created:
Our model was built to quantify those operational drivers, reduce them at the root cause level, and improve billing efficiency for our clients over time.
Leadership
The team behind the model
Robert Kowalick is a healthcare entrepreneur and revenue cycle architect with more than four decades of experience in clinical practice, multi-location healthcare operations, and revenue cycle management.
After beginning his career as a hospital-based physical therapist, Robert founded Optimax Physical Therapy, building the practice from two employees and one location into a multi-million-dollar, seven-location organization with more than 150 employees. He later sold the company to NovaCare, Inc., where he led post-acquisition integration and financial performance oversight for the Michigan market.
He founded Revenue Cycle Solutions in 1998 — originally established as Reimbursement Specialists — to address the structural deficiencies he observed in revenue cycle management. Over more than two decades, the company evolved from a billing service into an outcome-based revenue cycle management partner. Robert later founded Ascend Solutions, creator of the Practice Data Solutions (PDS) platform — a revenue cycle time analytics and intelligence system that converts billing tasks into revenue cycle data and business intelligence.
Dan Loch brings more than twenty years of IT and business leadership experience, including over a decade focused specifically on healthcare, medical billing, and revenue cycle technology.
Prior to joining Revenue Cycle Solutions, Dan served concurrently as President of EZClaim and Eye Cloud Pro, leading growth, operational alignment, and customer-focused product development within the healthcare software sector. That experience gives him a deep understanding of the operational and technological challenges facing modern medical practices.
As President, Dan is responsible for the overall health and strategic growth of the organization, with a focus on sales, marketing, and business development. He holds a Bachelor of Science in Systems Engineering, a Master of Science in Software Engineering, and an MBA from Oakland University.
Julie Miles is a revenue cycle management leader with extensive experience optimizing healthcare financial operations and aligning clinical workflows with sustainable revenue performance.
Julie brings deep expertise across the full spectrum of revenue cycle management, including coding (CPT, ICD, HCPCS), accounts receivable and denial management, clearinghouse and EDI processes, and payment reconciliation. She has led initiatives implementing best-practice processes, strengthening compliance, and improving operational efficiency across healthcare organizations, including large-scale BPO partnerships.
As Chief Operating Officer of Revenue Cycle Solutions, Julie oversees operational strategy and execution across the organization, working closely with leadership, clients, and internal teams to ensure revenue cycle systems, processes, and performance metrics drive measurable results.
Relationship to Ascend Solutions
Two structures. One data foundation.
Revenue Cycle Solutions delivers outsourced revenue cycle management services through its unique outcome-based relationship model. Ascend Solutions, founded and owned by Robert Kowalick, developed and owns the Practice Data Solutions (PDS) platform that serves as the data foundation for the Revenue Cycle Solutions model.
Practice Data Solutions (PDS)
- A detailed task time logging tool that converts biller experience into measurable Revenue Cycle Complexity data through 5-second time investments as time inflation events are experienced
- Contains intelligence that calculates Billing Time Demand
- Houses all data, metrics, and analytics used by the healthcare practice for Revenue Cycle Management purposes
- Engineers Billing Time Supply models
- Powers the analytics used within the Revenue Cycle Solutions structure
Two paths for healthcare practices
Practices that prefer an in-house billing structure work directly with Ascend Solutions to strengthen their internal revenue cycle operations — converting their billing team into a powerful Revenue Cycle Complexity intelligence generator.
Practices that prefer an outsourced structure receive a turnkey revenue cycle management solution through Revenue Cycle Solutions, powered by the same data-driven platform.
The model is the asset. The platform supports the model.
Our foundation
Built on Experience. Structured for Clarity.
Revenue Cycle Solutions was formed from direct healthcare business ownership, operational experience, and years of time-based data gathering and analysis.
Our model reflects a simple belief: revenue cycle outcomes improve when complexity is measured and reduced, time supply is aligned with time demand, and operational process imperfections are quantified and optimized.
- This is the foundation of our work.
- Better Data → Better Process → Better Outcome → Better Business.
Ready to see where your Revenue Cycle Complexity comes from?
Every engagement begins with a free, no-obligation Revenue Cycle Assessment.